Should I feed my dog before coming to daycare?

Dogs should be fed at least 90 minutes before daycare to help reduce the risk of digestive discomfort or bloat during play.

What is the daycare schedule?

Daycare includes morning and afternoon play rotations, rest periods, optional lunch, and scheduled drop-off and pick-up times.

Play My Way is a customized care program for dogs that prefer individual attention, small-group enrichment, or alternative play experiences.

What is Assisted Canine Care (ACC)?

Assisted Canine Care (ACC) is designed for senior dogs, dogs with medical needs, and dogs requiring additional supervision, medication management, or personalized care.

What if I forget to bring my dog’s food?

Food can be provided for an additional fee if owners forget to bring their dog's meals.

Is there someone staying with my dog overnight?

Yes. Trained staff members are on-site 24 hours a day, 365 days a year.

Lux Suites are premium overnight accommodations that include private suites, entertainment, window views, and camera access for pet owners.

Can you accommodate special dietary needs?

Yes. Guests may bring their own food, and special dietary instructions can be accommodated.

Can I add enrichment activities to my dog's stay?

Yes. One-on-one sessions and enrichment activities such as puzzles, walks, snuggle time, and treat games are available.

Do you board puppies, seniors, and special-needs dogs?

Yes. The facility welcomes puppies, senior dogs, and dogs requiring medication or special care.

What vaccinations are required?

Dogs must be current on required vaccinations, including canine influenza protection, before participating in daycare or boarding.

How do you keep the facility clean?

The facility uses air purification systems and regular sanitization protocols to help maintain a healthy environment.

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